Running a business involves a myriad of tasks that require attention to detail and consistent effort. Here’s a glimpse into how I manage various responsibilities to ensure smooth operations and support our enterprise goals.

Keeping the Business Website Updated

One of my primary tasks is maintaining and updating our business website using a Content Management System (CMS). The website is the face of our business online, and it’s crucial that it remains up-to-date and functional. Here’s how I manage it:

  • Regular Updates: I ensure all content is current, including product details, blog posts, and company news. This keeps our audience informed and engaged.
  • User Experience (UX): I regularly check for broken links, optimise page load times, and ensure the site is mobile-friendly to provide a seamless experience for our visitors.
  • SEO Optimisation: By continuously optimising the site for search engines, I help improve our visibility and attract more traffic, which is vital for our growth.

Efficiently Handling Queries and Emails

Communication is key in any business, and responding to queries and emails promptly is something I prioritise highly. My approach includes:

  • Prompt Responses: I aim to respond to all queries within 24 hours, ensuring our customers and partners feel valued and heard.
  • Professional Tone: Maintaining a professional yet friendly tone helps build positive relationships and trust.
  • Efficient Systems: I use email management tools to categorise and prioritise emails, making sure that urgent matters are addressed immediately.

Managing Business Finances and Creating Invoices

Financial management is critical for sustaining and growing a business. Here’s how I handle our finances:

  • Accurate Record-Keeping: I keep detailed records of all financial transactions, which helps in tracking our financial health and planning for the future.
  • Timely Invoicing: Issuing invoices promptly and following up on overdue payments is essential to maintaining a healthy cash flow.
  • Financial Software: Utilising accounting software automates many of our financial tasks, reducing the risk of errors and saving time.

Performing Administrative Tasks

Administrative duties might seem mundane, but they are essential for the smooth operation of any business. These tasks include:

  • Typing Reports in MS Word: I ensure all reports are well-formatted, clear, and concise, providing a professional look and easy readability.
  • Data Entry in Spreadsheets: Keeping data organised in spreadsheets allows for easy access and analysis, which is crucial for informed decision-making.
  • Archiving Work Chronologically: Maintaining an organised archive of documents and reports makes it easy to retrieve past information when needed and ensures everything is in order.

Conclusion

Balancing these responsibilities requires diligence, but it’s incredibly rewarding to see the positive impact on our business operations. By maintaining an up-to-date website, ensuring prompt communication, managing finances meticulously, and performing administrative tasks diligently, I support our enterprise goals and contribute to our continued success.

For more insights into how I manage these tasks or to get personalised advice, feel free to reach out. Stay tuned for more tips and behind-the-scenes looks at how we keep things running smoothly.

Saba Khan, co-founder and CFO